As Şekerbank Türk Anonim Şirketi (“Şekerbank”), we take the utmost care to ensure the confidentiality and security of the information collected during transactions conducted on our website. The purpose of this Cookie Policy is to provide you with information regarding the processing of data automatically collected through cookies placed on your device on our website, including the types of cookies we use, the purposes for which we use them, and how you can manage these cookies.
What Is a Cookie?
Cookies are small identification files that websites you visit store on your computer or mobile device. They are used so that websites can remember your preferences and recognize you to provide personalized services. Your preferred language, geographic location, and other such settings are stored in the cookies saved on your computer. No confidential information is stored in the cookies used on websites.
Our website uses what are known as first-party cookies. These cookies are placed directly by the website you are visiting—that is, the URL displayed in your browser’s address bar (sekerbank.com.tr).
Cookies are stored as either session cookies or persistent cookies, depending on their validity period. Session cookies are created during your visit to the website and are deleted once your visit is complete. Persistent cookies, on the other hand, are stored on your computer or mobile device for the duration of their validity to save settings such as your language preference, which you selected during your visit to the website.
Depending on their purpose, our website uses essential cookies necessary for the website’s operation, as well as performance and analytics cookies. These cookies enable us to count visitors to our website and measure traffic. This allows us to measure and improve the site’s performance. These cookies help us understand which pages on our website are the most popular and which are the least popular.
Cookies are used for the following purposes:
- To ensure the proper display of www.sekerbank.com.tr and our other Şekerbank websites,
- To record user experience and preferences for use during future visits,
- To enhance the website’s performance for visitors and make the websites easier and/or faster to use,
- To collect statistical information to predict your banking product preferences.
Cookies Used on Our Website
| Cookie Name | Intended Use | Storage Period | Type of Use |
| ga <ID> | This is a cookie used by the Google Analytics platform to maintain the session state. | 1 year | Performance/Analytics |
| ga | “_ga” is a cookie used by Google Analytics to distinguish one visitor from another (uniqueness) and to generate statistical data on how visitors use the site. | 1–2 years | Mandatory |
| _ga_J1K4E6HRL7 | This cookie is used by Google to prevent bot attacks, fraudulent transactions on websites, spam, and abuse. | For the duration of the session | Mandatory |
| f5_cspm | It is used to monitor page load speed as part of tracking the performance of our website. | For the duration of the session | Mandatory |
| ck-skr | These cookies are used to monitor the performance of our website and ensure it is functioning properly. | For the duration of the session | Mandatory |
| TS01600190 | This cookie is stored for the duration of your session to enable our website to function. It is used to identify and store the user’s session within the application’s traffic. | For the duration of the session | Mandatory |
| f5avr2050169078_cspm_ | This information ensures that our website operates more reliably and efficiently. It is used to identify the user’s session within the application’s traffic. | For the duration of the session | Mandatory |
If you do not want cookies to be stored on your computer or mobile device, you can adjust your cookie preferences in your browser settings. However, if you disable cookies, you may experience issues with the user experience for some of Şekerbank’s online services, or you may not be able to use some of our services. You can find more information about the use of cookies and instructions on how to manage cookie settings in your browser at the links below.
- Click here for Safari.
- Click here for Google Chrome.
- Click here for Mozilla Firefox.
- Click here for Opera.
- Click here for Internet Explorer.
Rights of Data Subjects Whose Personal Data Is Processed:
You may exercise the following rights regarding the processing of your personal data by submitting a request to Şekerbank. Requests submitted within this scope will be resolved by Şekerbank free of charge within thirty days at the latest. However, if the written response we provide regarding your request exceeds 10 pages and/or requires delivery on a storage medium such as a CD or flash drive, it will be subject to the fee determined by the Personal Data Protection Board in accordance with the provisions of the “Communiqué on the Procedures and Principles for Applications to the Data Controller.”
In this context, as a data subject, your rights are as follows:
- Learning whether personal data has been processed
- Requesting information regarding the processing of personal data, if it has been processed
- Learning the purpose of the processing of personal data and whether it is being used in accordance with that purpose
- Knowing the third parties to whom personal data has been transferred, whether within the country or abroad
- Requesting the correction of personal data if it has been processed incompletely or incorrectly
- Requesting the deletion or destruction of personal data,
- Requesting that third parties to whom personal data has been transferred be notified of actions taken in response to a request for the correction, deletion, or destruction of personal data
- Objecting to a decision made solely through the automated processing of personal data that adversely affects the individual
- Requesting compensation for damages suffered as a result of the unlawful processing of personal data.
Under the KVKK, you may exercise your rights regarding your personal data by submitting documents proving your identity and a written request to our branches or in person at the address: Emniyet Evleri Mah., Eski Büyükdere Cad., No. 1/1A, 34415 Kağıthane, Istanbul; or you may submit them through a notary public.
In this context, written applications regarding this matter will be accepted following identity verification by our office, and responses will be provided to the relevant parties within the statutory timeframes.